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IT Management& IT Service Management

Our strength lies in developing what makes IT work between us as individuals, it is about processes, co-workers and partners. This area is closely connected to what we do in cyber and information security.

Some examples of our work include:

  • Implementation and/or internal audit of ISO/IEC 20000
  • Process improvement with support from ITIL, COBIT and other frameworks, standards and best practice.
  • Act as service manager, change manager incident manager, problem manager, knowledge manager, etc.
  • Coach and mentor for continuous improvement
  • Project manager in strengthen the internal control regarding IT processes
  • IT audits regarding genral IT controls, IT audits of business systems, IT audits of outsorucing and cloud providers.